Welcome to our Help Center 👋

⚙️ General

Why would I want to join OMS?

Your customers might have joined OMS or you might want to be part of the stock ordering revolution

Written by Orders Made Simple
Updated 2 months ago

What are the main benefits of using OMS?

Joining OMS can help you grow, save time and reduce risk

Written by Orders Made Simple
Updated 2 months ago

Is there a contract for how long I need to be listed on OMS?

There is no contract length for being listed on OMS

Written by Orders Made Simple
Updated 2 months ago

Can I offer slow selling or short shelf life products on OMS to help with my wastage?

We are working on an area for suppliers to sell specific specialised items

Written by Orders Made Simple
Updated 2 months ago

Are you a buying group?

OMS is an independent company and not a buying group

Written by Orders Made Simple
Updated 2 months ago

How does OMS make money?

We apply a 3% commission on customer orders

Written by Orders Made Simple
Updated 2 months ago

Does OMS charge a rebate?

Please contact us for rebate information

Written by Orders Made Simple
Updated 2 months ago

Can I achieve market growth on OMS?

OMS can help you grow by showcasing your products to all our customers

Written by Orders Made Simple
Updated 2 months ago

How can OMS help me attract new customers?

By joining OMS your products will be shown to all our customers

Written by Orders Made Simple
Updated 2 months ago

Can I look for new customers on OMS?

Gain new customers with competitive pricing

Written by Orders Made Simple
Updated 2 months ago

Can I see how much I am selling on OMS?

Our supplier portal is coming soon

Written by Orders Made Simple
Updated 2 months ago

Can I set different delivery days for different customers?

Your delivery schedule is the same for all customers

Written by Orders Made Simple
Updated 2 months ago

Can I upload multiple price files?

Contact us to upload multiple price files

Written by Orders Made Simple
Updated 2 months ago

Can I set a minimum order for customers on OMS?

Yes you can set a minimum order amount

Written by Orders Made Simple
Updated 2 months ago

Can I customise my delivery days per venue?

Any delivery changes would be displayed to all clients

Written by Orders Made Simple
Updated 2 months ago

How do I charge the customer on OMS?

OMS charges the customer for you

Written by Orders Made Simple
Updated 2 months ago

Am I able to reject goods that are out of stock?

Leave out of stock items unchecked on order email

Written by Orders Made Simple
Updated 2 months ago

How will I receive the orders?

You receive orders by email

Written by Orders Made Simple
Updated 2 months ago

What is the OMS order checklist?

Our order checklist ensures order accuracy

Written by Orders Made Simple
Updated 2 months ago

How do I adjust an order?

You can adjust an order via email

Written by Orders Made Simple
Updated 2 months ago

What marketing can I do on OMS?

There is no promoting on the OMS system

Written by Orders Made Simple
Updated 2 months ago

Can I offer promotions or discounts to new customers?

Currently you can't offer promotions to new customers

Written by Orders Made Simple
Updated 2 months ago
Written by Orders Made Simple
Updated 2 months ago
Written by Orders Made Simple
Updated 2 months ago

How do I upload a price file onto the OMS system?

Preferably price files are emailed to us in CSV format

Written by Orders Made Simple
Updated 2 months ago

Does a customer have their own unique OMS account number?

Only one OMS account with multiple delivery address

Written by Orders Made Simple
Updated 2 months ago

How do I accept an order?

All orders are sent via email

Written by Orders Made Simple
Updated 2 months ago

Does this cost me anything?

OMS is completely free for suppliers

Written by Orders Made Simple
Updated 2 months ago
See all articles (28) Hide articles